SLEEPY COTTON AMBASSADOR & AFFILIATE PROGRAM TERMS & CONDITIONS
1. Introduction
Welcome to the Sleepy Cotton Ambassador & Affiliate Program (the "Program"). These Terms & Conditions ("Terms") govern your participation in the Program, which is administered through the Refersion platform. By applying to, enrolling in, or participating in the Program, you agree to be bound by these Terms.
Sleepy Cotton ("Sleepy Cotton," "we," "us," or "our") makes grooming and care products for dogs. Because our products are used on animals who cannot report discomfort or consent, we hold Program participants to a high standard of honesty and care in how our products are described. Please read Section 8 (Content, Claims & Advertising Standards) carefully.
2. Eligibility and Enrollment
2.1 Age and capacity. To participate, you must be at least 18 years old and legally able to enter into a binding contract.
2.2 How to enroll. Submit a complete application through the Refersion platform, including accurate identity, contact, social account, and payment information.
2.3 Our discretion. We evaluate applications at our sole discretion and may accept or reject any application for any reason or no reason. Acceptance into the Program is not a guarantee of any minimum earnings.
2.4 Keep your details current. You must maintain accurate and current account information at all times, including your payout email. We are not responsible for commissions sent to an incorrect payment address you provided.
2.5 Your account is personal. Your Program account is personal to you. You may not transfer, sell, or share your account, your Code, or your credentials with any other person or entity.
3. Tracking: Your Commission Code
3.1 Code-based tracking. Sales are tracked through the unique commission code ("Code") issued to you in your Refersion account. A customer must enter your current Code at checkout for a sale to be attributed to you. Where Refersion also issues you a tracking link, sales may additionally be attributed through that link. Sales completed through an authorized platform affiliate program under Section 4.6 are tracked by that platform and not under this Section.
3.2 Your Code is personal and audience-limited. Your Code is issued to you alone, for sharing with your own audience through your own content. You may not sell it, transfer it, or submit it to any third party for redistribution. Codes previously deactivated under earlier versions of these Terms remain deactivated and earn nothing.
3.3 When attribution occurs. Code attribution occurs at the moment the Code is applied to a completed order. There is no look-back or cookie window for Code-based sales. Where a tracking link is also in use, link attribution operates on a last-click basis within the window shown in your Refersion account.
3.4 We may change, replace, or deactivate your Code at any time. Codes are our property and are issued at our discretion. We may replace or deactivate your Code — immediately and without prior notice — where it appears on a prohibited channel under Section 4.2, where it is being redistributed beyond your own audience, or where we otherwise consider replacement necessary to protect the Program. We will issue you a replacement Code and tell you when we do. Orders placed with a superseded or deactivated Code will not be attributed to you.
3.5 Only your current Code earns. Orders placed using an expired, retired, superseded, or unauthorized code will not generate commission, regardless of who placed them.
3.6 Tracking limitations you accept. Attribution depends on the customer correctly entering your Code at checkout. We do not manually credit sales that our tracking did not record, and we do not credit sales based on screenshots, customer statements, or self-reported referrals.
3.7 No self-referral. You may not use your own Code for your own purchases, or for purchases by members of your household, or arrange for others to purchase on your behalf. Such orders will be denied.
4. Prohibited Traffic Sources, Denial of Conversions, and Authorized Platform Programs
4.1 The rule. Commission is earned only on sales that result from your own genuine promotional activity to your own audience. Sales that reach us through channels that harvest, aggregate, or intercept discounts — rather than through your authentic promotion — are not qualifying sales and will be denied.
4.2 Prohibited channels. You may not promote Sleepy Cotton, post your Code or any discount, or permit your Code to appear, through any of the following:
a. Coupon and deal sites. Coupon, deal, promo-code, or discount-aggregator websites, directories, or apps — including but not limited to RetailMeNot, Knoji, CouponFollow, Dealspotr, Slickdeals, FatCoupon, ShipTheDeal, Coupert, Wethrift, SimplyCodes, and any comparable site or successor;
b. Discount-injecting extensions. Browser extensions, toolbars, plug-ins, or apps that automatically search for, inject, or apply discount codes at checkout — including but not limited to Honey, Capital One Shopping, Karma, Coupert, Rakuten, and any comparable tool;
c. Cashback and rewards portals. Cashback, rebate, loyalty-points, or reward-portal sites, unless expressly approved by us in writing;
d. Paid search on our brand terms. See Section 5.
e. Spam. Unsolicited email, SMS, messaging, or comment/DM spam, or posting to forums, groups, or comment sections in violation of that platform's rules;
f. Harmful or unlawful sites. Sites containing adult content, hate speech, harassment, violence, illegal activity, counterfeit goods, or content harmful to animals;
g. Artificial traffic. Bots, automated scripts, click farms, cookie stuffing, forced clicks, iframes, pop-unders, typosquatting, malware, adware, or any technique that generates clicks or attributions not initiated by a genuine, informed customer;
h. Marketplaces and resale channels. You may not list, resell, or advertise Sleepy Cotton products as a seller on Amazon, eBay, Walmart Marketplace, Etsy, TikTok Shop, or any similar marketplace, and you may not use your affiliate discount or Gifted Product to acquire product for resale. This does not prohibit promoting our own official listings through a platform's authorized creator affiliate program where we have enabled participation — see Section 4.6.
4.3 Our right to deny, reverse, and disable. We review conversions before approving them. We may, at our sole discretion and without prior notice:
a. Deny or reject any conversion that originates from a prohibited channel in Section 4.2, that we reasonably believe did not result from your genuine promotional activity, or that we reasonably believe is fraudulent, duplicative, incentivized, or self-referred;
b. Reverse or claw back any commission already approved or paid that is later determined to fall within (a), including by offsetting it against future commissions;
c. Replace or deactivate your Code under Section 3.4;
d. Suspend or terminate your participation and forfeit unpaid commissions in cases of fraud, repeated violation, or bad-faith conduct.
4.4 Leakage is your responsibility to avoid, not ours to absorb. You are responsible for how you distribute your Code. Posting it anywhere it can be scraped, aggregated, or redistributed to a general bargain-hunting audience is a violation of these Terms, whether or not you personally posted it to a coupon site.
4.5 Good faith. We will apply this Section reasonably. If a conversion of yours is denied and you believe it resulted from genuine promotion to your own audience, you may contact us at [email protected] to request review. Our determination is final.
4.6 Authorized platform affiliate programs. Where Sleepy Cotton operates an official storefront on a platform that offers its own creator affiliate program — currently TikTok Shop — you may promote our official listings through that program if you meet the platform's eligibility requirements and we have enabled the relevant collaboration.
Sales completed on that platform are tracked, calculated, and paid by the platform under its own terms and commission rates, not under these Terms. Such sales do not generate commission under Section 7, and you may not claim commission twice for the same order.
Sections 8 and 9 continue to apply in full to any content you post on that platform. If the platform offers samples, see Section 6.5.
5. Paid Advertising and Brand Terms
5.1 No brand bidding. You may not bid on, purchase, or otherwise target — in Google Ads, Bing, Meta, TikTok, Amazon, or any other paid platform — the term "Sleepy Cotton," any Sleepy Cotton product name, or any variation, misspelling, translation, or term confusingly similar to them, alone or in combination with other words (for example "Sleepy Cotton discount code," "sleepycotton coupon").
5.2 Negative keywords required. If you run paid search of any kind, you must add "Sleepy Cotton" and its variants and misspellings as negative keywords.
5.3 No use of our marks in ads. You may not use our trademarks in ad headlines, ad copy, display URLs, or ad extensions.
5.4 No direct linking. You may not point paid ads directly to sleepycotton.com or to any Sleepy Cotton landing page. Paid traffic must first reach your own content.
5.5 No brand impersonation. You may not register or use domain names, social media handles, usernames, email addresses, or app names that contain "Sleepy Cotton" or any confusingly similar term, and you may not represent yourself as Sleepy Cotton, as an employee of Sleepy Cotton, or as an official Sleepy Cotton customer service channel.
5.6 Anything else needs approval. Any paid promotion beyond the above requires our prior written approval.
6. Product Seeding and Gifted Product
6.1 What Gifted Product is. We may send you product at no charge ("Gifted Product"). Unless a separate written agreement states otherwise, Gifted Product carries no obligation to post.
6.2 For your own dog only. Gifted Product is provided for your own use with your own dog and may not be resold, auctioned, or redistributed for value.
6.3 Disclosure still applies. If you do post about Gifted Product, all requirements of Section 8, including disclosure, apply — receiving free product is a material connection that must be disclosed.
6.4 No relationship created. Gifted Product does not create an employment, agency, or exclusivity relationship, and does not entitle you to commission on sales not tracked under Section 3.
6.5 Samples requested through a platform program are not Gifted Product. If you request a sample through TikTok Shop or a similar platform program under Section 4.6, that platform's own rules govern it — including any requirement to publish content within a set time and any penalty for not doing so. Those obligations run between you and the platform, not between you and us, and Section 6.1 does not apply to them. Sections 8 and 9 of these Terms still apply to any content you post.
7. Commissions and Payment
7.1 Commission rate. Your commission rate and offer terms are shown in your Refersion account. We may change rates prospectively on notice; changes do not affect commissions already approved.
7.2 Qualifying sale. Commission is calculated on net product revenue — the amount actually paid by the customer for products, excluding shipping, taxes, duties, gift wrapping, discounts applied, and any amounts refunded.
7.3 Approval period. Conversions are held for review for a period following the order (typically 30 days) to allow for returns, cancellations, and fraud screening. Only approved conversions are payable.
7.4 Reversals. Commissions on orders that are returned, refunded, cancelled, charged back, or found to be fraudulent are reversed. If already paid, we may offset the amount against future commissions or request repayment.
7.5 Payment schedule. Approved commissions are paid monthly. There is no minimum payout threshold. Any approved balance, however small, is paid out in the next regular payment cycle, provided we have your valid payout details and any required tax form on file.
7.6 Payment method. Payments are made to the payout account you designate in Refersion. You are solely responsible for the accuracy of that information. We are not liable for payments sent to an incorrect address you supplied, and we are not obligated to reissue them.
7.7 Taxes. You are responsible for all taxes on your commissions. If required, you must provide a valid tax form (e.g., IRS Form W-9 for U.S. participants) before payment. We may withhold payment until a required form is received, and we may issue a Form 1099 where applicable.
7.8 Unpaid balances. Because approved commissions are paid monthly with no minimum, a balance normally remains unpaid only where we do not have valid payout details or a required tax form from you. If a balance remains unpaid for that reason for twelve (12) months and we are unable to reach you at your account email, we may close your account and handle the balance in accordance with applicable law.
8. Content, Claims & Advertising Standards
8.1 Required disclosure (FTC). Every post, story, video, reel, livestream, email, blog post, or other content in which you promote Sleepy Cotton — including content about Gifted Product — must clearly and conspicuously disclose your material connection to us.
a. Use plain, unambiguous language such as "#ad," "#sponsored," "#gifted," "Sleepy Cotton affiliate," or "I earn a commission from this link."
b. The disclosure must be easy to notice and understand: placed with the endorsement itself, not buried below a "more" cut, not hidden in a block of hashtags, not in a separate bio or linked page, and — in video — both spoken and shown on screen, long enough to read.
c. Platform-provided tools alone are not sufficient. A built-in "paid partnership" label or commercial content toggle may be used in addition to, but not instead of, your own disclosure. Where a platform provides such a tool, you must also enable it.
d. A personalized Code or link is not a disclosure.
8.2 Honest endorsement. You may only endorse products you have actually used. Your statements must reflect your honest experience and opinion, and must not misrepresent results a typical user would get.
8.3 Permitted claims (grooming / cosmetic). You may describe our products in grooming and cosmetic terms — for example, that a product cleans, rinses away dirt, deodorizes, freshens breath, helps clean teeth, softens or conditions the coat, or is gentle and pleasant to use.
8.4 Prohibited claims (this is critical). You may not state or imply that any Sleepy Cotton product:
a. Disease claims. Treats, cures, prevents, heals, or reduces any disease or medical condition in dogs — including but not limited to periodontal disease, gingivitis, infection, allergies, dermatitis, hot spots, yeast, mange, or itching caused by a medical condition;
b. Pest claims. Kills, repels, prevents, or controls fleas, ticks, mites, or other pests, or is a "pesticide," "insecticide," "flea treatment," or "tick repellent";
c. Antimicrobial claims. Is "antibacterial," "antifungal," "antimicrobial," "antiseptic," "disinfecting," or "kills germs/bacteria" as a health benefit.
d. Professional endorsement. Is "medicated," "therapeutic," "clinically proven," "veterinarian-formulated," "vet-recommended," "vet-approved," or endorsed by any professional — unless we have supplied you that exact claim in writing along with its substantiation;
e. Safety and ingredient claims. Is "non-toxic," "100% safe," "food-grade," "safe to ingest," or free of any specified ingredient, unless we have supplied that exact language in writing;
f. Guaranteed results. Produces a guaranteed, immediate, or permanent result ("stops bad breath instantly," "cures itchy skin," "eliminates plaque").
8.5 No veterinary advice. You may not diagnose conditions, recommend our products as a substitute for veterinary care, or advise followers to delay or forgo veterinary treatment. Where relevant, encourage followers to consult their veterinarian.
8.6 Use only approved materials. Claims, statistics, ingredient descriptions, before/after imagery, and comparisons must come from materials we provide or approve in writing. Do not invent claims, and do not repeat claims you have seen elsewhere online.
8.7 No disparagement of competitors and no false or misleading comparative claims.
8.8 Safe portrayal. Do not depict use of our products in a manner that is unsafe or distressing for an animal, and do not depict application to eyes, ears, wounds, or areas contrary to label directions.
8.9 Email and SMS compliance. If you promote by email or SMS, you must comply with CAN-SPAM, TCPA, and all applicable rules, including consent, sender identification, and functioning opt-out. You may not send unsolicited messages, and you may not send email or SMS that appears to originate from Sleepy Cotton.
8.10 Correction and removal. We may require you to correct, disclose on, or remove any content that violates these Terms. You must comply within 48 hours of our request.
9. Intellectual Property and Content License
9.1 License to use our brand. We grant you a limited, non-exclusive, revocable, non-transferable license to use the Sleepy Cotton name, logos, product images, and approved marketing materials solely to promote our products under these Terms. This license ends automatically when your participation ends.
9.2 No alteration of our marks. You may not alter, recolor, distort, or create derivative versions of our logos or brand assets, and you may not register any trademark, domain, or handle incorporating our marks.
9.3 Content license to us. You grant Sleepy Cotton a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, edit, and display content you publish about Sleepy Cotton products, including your name, handle, likeness, and your dog's image, in our own marketing — including our website, social channels, email, and paid advertising — with attribution where practical. If you wish to limit paid-advertising use, contact us in writing before publishing.
9.4 Your representations. You represent that you own or have all rights necessary to grant this license and that your content does not infringe any third party's rights (including music and image rights).
10. Customers, Policies, and Pricing
10.1 They are our customers. Customers who purchase through the Program are Sleepy Cotton customers. All of our policies and procedures concerning orders, pricing, shipping, returns, and customer service apply to them.
10.2 No promises on our behalf. You may not make representations to customers about pricing, promotions, shipping times, guarantees, returns, or refunds beyond what our published policies state. You may not offer your own rebates, cash-back, or incentives funded from your commission without our written approval.
10.3 We set pricing. We control all pricing and promotions and may change them at any time.
11. Confidentiality
You may not disclose non-public information we share with you — including unreleased products, pricing plans, commission structures, sales data, or business strategy — without our prior written consent.
12. Independent Contractor
You are an independent contractor. Nothing in these Terms creates a partnership, joint venture, agency, franchise, employment, or exclusive relationship. You have no authority to bind Sleepy Cotton or to speak on its behalf.
13. Term and Termination
13.1 Termination by you. You may leave the Program at any time, for any reason, by sending written notice to [email protected] from the email address on your account, or by requesting account closure through the Refersion platform. Termination is effective when we receive your notice. We will confirm by email and deactivate your Code.
13.2 Termination by us. We may terminate or suspend your participation at any time, with or without cause, on written notice to your account email.
13.3 Final commissions. Conversions that were properly tracked before termination will complete their normal approval period under Section 7.3 and, if approved, will be paid in the next regular payment cycle, provided we have your valid payout details and any required tax form. Section 7.4 (reversals) continues to apply to those orders.
13.4 No attribution after termination. Your Code is deactivated on termination. Orders placed with it after your termination date will not generate commission.
13.5 Effect on content. You are not required to remove existing content on termination, but you must stop publishing new promotional content, stop sharing your Code, and remove your Code from any bio, caption, pinned comment, or landing page under your control. The license in Section 9.3 survives termination as to content published before it.
14. Limitation of Liability
To the maximum extent permitted by law, Sleepy Cotton will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost revenue, profits, or data, arising in connection with the Program, even if advised of the possibility. Our total aggregate liability to you will not exceed the total commissions paid to you in the six (6) months preceding the event giving rise to the claim.
15. Indemnification
You agree to indemnify and hold harmless Sleepy Cotton and its officers and employees from any claim, loss, or expense (including reasonable attorneys' fees) arising from your content, claims, promotional methods, breach of these Terms, or violation of any law or third-party right.
16. Disclaimers
The Program is provided "as is." We make no warranty that tracking, the Refersion platform, or our website will be uninterrupted or error-free, and we are not liable for lost attribution or commissions resulting from platform outages, browser or device limitations, customer privacy settings, ad blockers, or third-party failures.
17. Modification
We may modify these Terms at any time in our sole discretion. We will provide notice by email or by posting an updated version in the Refersion affiliate portal. Material changes take effect 15 days after notice. Your continued participation after that date constitutes acceptance. If you do not agree, your remedy is to terminate your participation.
18. Governing Law and Disputes
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. The parties consent to exclusive jurisdiction and venue in the state and federal courts located in Denton County, Texas.
19. General
19.1 Severability. If any provision is held unenforceable, the remainder stays in effect.
19.2 No waiver. Our failure to enforce a provision is not a waiver of it.
19.3 Assignment. You may not assign these Terms; we may assign them in connection with a sale or reorganization of our business.
19.4 Entire agreement. These Terms, together with the Program Privacy Policy and any offer terms in your Refersion account, are the entire agreement between us regarding the Program.
20. Acceptance
By applying to or participating in the Program, you acknowledge that you have read these Terms, understand them, and agree to be bound by them.
Contact: [email protected]